Here is a list of our Frequently Asked Questions.

If you can't find your answer here, please contact us and we will be sure to get back to you.
Medical Marijuana Prescriptions

Frequently asked questions

We’re a team of Australian doctors, nurses and pharmacists who have a special interest in chronic health conditions such as chronic pain, anxiety, mental conditions, multiple sclerosis, epilepsy, nausea and vomiting, insomnia and palliative care. 

Our multidisciplinary team works collaboratively to assess your eligibility for alternative treatments, and develop a personalised treatment plan accordingly.

We recommend you consider alternative treatments in the following circumstances:
1.When you’ve tried traditional medicines and they are not working or there are intolerable side effects
2.When you are intending to reduce polypharmacy (multiple medications)
3.When you are looking to target multiple symptoms to replace the need for multiple medications

We recommend you get a GP referral for continuity of care. If you don’t have a regular GP or referral, we require you to provide your medical history. Our team of qualified GPs and nurses will take it from there.

If our doctor or nurse deem you ineligible for alternative treatments, we offer 50% of your consultation fees back.

All our consultations are via telehealth through Zoom or telephone.

WeCan practitioners prescribe the brand and formulation most suitable to you. Our team has access to the major international and australian brands, as well as more cost effective compounded alternatives. We encourage you to discuss with your doctor or nurse the various formulation and brand alternatives.

Unfortunately WeCan consultations are not yet covered by Medicare. 

All we ask is that you cancel or reschedule at least 24 hours prior to the appointment. 

Refunds can only be made for cancellations with at least 24 hours notice.

TBC: You must be 18 years or older to book a consultation. The TGA requires patients under 18 years old to have specialist involvement, which we currently do not offer. If you are seeking treatment for your child, we recommend you speak to your regular GP as a first step.

We’re happy to support your GP in learning more about alternative treatments and the prescription process. Please ask them to contact us at info@wecan.com.au or via our website and we will assist them in becoming an approved prescriber.


WeCan has partnered with pharmacists to ensure our doctors and nurses have a wide range of options for their patients. Our network of pharmacists support WeCan patients in getting their prescription dispensed at an affordable and convenient rate. 

Our flat fee of $15 is applicable across Australia.

We have a 1-3 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).

We ship Australian orders from our partner location in Brisbane, and use reputable Australian courier services. 

Shipping times may increase without notice due to high demand, carrier demand or holiday periods. Any advice given on shipping time is reflective of expected delivery dates, but are not a guarantee.

If you have special delivery instructions please include them as notes in your order, or email us directly at deliveries@wecan.com.au. You should also note any specific instructions to delivery drivers via email to deliveries@wecan.com.au. Please include your order number.

PLEASE NOTE, our couriers are unable to deliver to post office, parcel locker or PO BOX addresses.

Once the courier has collected your package, we will message you a tracking ID so you will be able to track your order in real time. 

Medicinal Cannabis

Information below is provided by our partner Medihuanna.com 

Yes it is, the Australian government passed legislation in 2016 legalising cannabis for medicinal use. The law states that medicinal cannabis can only be prescribed legally by a doctor that either prescribes a product listed on the ARTG or has been approved to prescribe through the Special Access Scheme or Approved Prescriber process. All other forms of cannabis including recreational are still illegal.

Cannabis-based products are generally regarded as having a low level of toxicity. However, higher amounts may increase the possibility of an adverse event, especially when used concurrently with other medications.

There are more than 104 different cannabinoids that have been isolated in the cannabis plant. The most well-known cannabinoids are THC and CBD. Other compounds of the cannabis plant include terpenoids, flavonoids, nitrogenous compounds, and more common plant molecules.

THC is the most abundant part of cannabis responsible for its psychoactive effects. In comparison to THC, CBD is the second most abundant, non-psychoactive part of the cannabis plant.

Although evidence is low and more research is needed, THC is emerging to be a therapeutic agents with a range of therapeutic properties. THC may be used as an analgesic, anti-inflammatory, anticonvulsant and antioxidant properties. THC may also increase appetite and regulate nausea and vomiting in patient undergoing chemotherapy.

Medicinal cannabis comes in many forms from ingestible tablets, oral sprays, inhalers, dried flowers, suppositories and oils. In Australia the most common form of cannabis medication is extracted cannabinoid oils. These are usually produced by a process of CO2 extraction where the cannabinoids are harvested from the flowers of the cannabis plant. These extracts are standardised into various cannabinoid ratios and concentrates that are then easily administered using a dropper bottle.

They are all technically the same plant genus; however, the difference is in the purpose and cannabinoid profiles of each. Recreational and medicinal crops are predominately female as these produce flowers where the majority of the cannabinoids exist inside fine hairs called trichomes. Recreational cannabis varieties are generally bred to produce large yields with high THC content and generally little to no CBD or other cannabinoids. This is done in order to produce the desired recreational and psychoactive effects e.g. euphoria.
Whereas medicinal grade cannabis is bred to maximize the therapeutic properties of the plant and deliver this to the patient. With medicinal cannabis we generally see higher CBD content varieties as well as balanced cannabinoid profile and treatment specific breeds being grown. Medicinal cannabis producers are also subject to higher quality control and manufacturing standards.
Hemp is yet another variety that has been bred to produce very low cannabinoid content and instead focus on the size and strength of the plant fibres for commercial use. Hemp varieties are also generally male and do not produce flowers, they do however produce seeds which contain generous amounts of omega fatty acids and proteins.